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Parents and boy in therapy session.

Additional Policies

Reduced Rates Scheme Policy 

As part of our mission to be accessible to as many families as possible, SORT offer a reduced rate scheme. In order to be eligible for the reduced rate scheme the parent/carer must: 

  • Have an existing claim for Universal Credit 

  • Be able to provide evidence of an existing claim

  • Live in the same household as the child being referred to SORT 


What does the reduced rate scheme entitle you to? 

Therapeutic groups

Parents/carers who meet the criteria for the reduced rate scheme are entitled to a half price place in the group. Prices are subject to change but will be accurately reflected on the website. 

We are only able to offer 2 reduced rate scheme placements per group and these will be offered on a first come first served basis. This will be determined by the first parent/carer to contact SORT and provide evidence once deemed suitable for our service. 

Family/Individual session 

Where parents/carers meet the criteria for the reduced rate scheme they will be entitled to a 15% reduction rate per sessions. Prices are subject to change and should be discussed and agreed with your practitioner. 

We withhold the right to revoke this scheme should we be made aware of a false claim or evidence is not provided by the parent/carer.

Safeguarding Policy


All clinicians working for SORT, including self-employed associates, are subject to regular, enhanced DBS checks, as required by UK law. All clinicians are required to access training on child protection issues once every two years.


Any concerns regarding the conduct of a clinician working for SORT towards a child, young person or vulnerable adult must be reported immediately to one of the Directors of SORT. The member of staff or associated clinician will be  required to abstain from contacting any service users pending the outcome of an investigation which will be jointly carried out by the Directors of the company. Where required, the Directors will avail themselves of independent advice, including advice from the local authority and/or Independent Ombudsman. Allegations of misconduct will be reported to the clinician’s professional organisation and to the local safeguarding hub. 


Any concerns relating to child safety within the family or from possible third party instigators of abuse to children, young people or vulnerable adults must be reported to the Directors of SORT as the organisation’s named child protection officers, within 12 hours. If child protection concerns prevail upon evaluation by the child protection officers, these will be reported to the local authority child protective services within 12 hours. 

Accessibility Commitment


SORT is committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability. We aim to adhere as closely as possible to the Web Content Accessibility Guidelines (WCAG 2.0, Level AA), published by the World Wide Web Consortium (W3C). These guidelines explain how to make Web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly to everyone. Whilst strive to adhere to the guidelines and standards for accessibility, it is not always possible to do so in all areas of the website and we are currently working to achieve this. Be aware that due to the dynamic nature of the website, minor issues may occasionally occur as it is updated regularly. We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility.

If you have any comments and or suggestions relating to improving the accessibility of our site, please don't hesitate to contact our accessibility coordinator Louise Chapman at Your feedback will help us make improvements.

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